Last updated: October 2025
By accessing and using theauremy ("we," "our," or "us") website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Permission is granted to temporarily download one copy of the materials on theauremy's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes only and may not reflect the exact appearance of the product.
All prices are listed in CAD (Canadian Dollars) and are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.
Payment is processed securely through Stripe, our trusted payment provider. All transactions are encrypted and secure. We accept all major credit cards, Apple Pay, Google Pay, and other payment methods supported by Stripe.
When you make a payment, Stripe charges transaction fees that are non-refundable, even in case of returns. Please refer to our Return Policy for more information about how these fees are handled.
We offer free shipping on all orders to selected countries worldwide. Delivery times may vary depending on your location, typically 15-25 business days.
Returns are accepted within 30 days of delivery, provided the item is in original, unworn condition with all packaging and accessories intact. Due to non-refundable Stripe transaction fees (approximately 3.7% processing fee + 2% currency conversion fee for non-CAD payments), we will split these fees 50/50 with you, refunding approximately 97-98% of your payment.
Custom, personalized, engraved, or clearance items are not eligible for return. For exchanges, we will cover the shipping cost for the replacement delivery. Please see our Return Policy for complete details.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding your password and for all activities that occur under your account.
You may create an account using:
Your account stores the following information:
You agree to:
Your privacy is important to us. We use Supabase as our secure database backend to store your personal information, orders, and preferences.
Please review our Privacy Policy, which also governs your use of the website, to understand our practices. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.
We implement Row Level Security (RLS) to ensure your data is only accessible to you and authorized personnel.
Our website integrates with third-party authentication services:
By using these services, you agree to their respective terms of service and privacy policies. We only collect basic profile information (name, email, profile picture) necessary to create and manage your account.
Stripe processes all payment transactions. We do not store your credit card information on our servers. All payment data is handled securely by Stripe in compliance with PCI DSS standards.
We use Telegram to receive internal notifications when customers submit contact forms. Your messages are transmitted securely and are only accessible to our customer service team.
By subscribing to our newsletter, you agree to receive:
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting our customer service. Your email address will be stored securely in our database and will not be sold or shared with third parties for marketing purposes.
When you place an order:
We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases of suspected fraud, pricing errors, or product unavailability.
Registered users can save candles to their favorites list. This information is stored in our database and synchronized across all your devices. Favorites are private and only visible to you.
When you submit a message through our contact form, your information (name, email, phone, message) is:
We aim to respond to all inquiries within 24 hours. Customer service is available 24/7.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Scented Candle Workshop and is protected by international copyright laws. Unauthorized use or reproduction is strictly prohibited.
In no event shall Scented Candle Workshop, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
These Terms shall be interpreted and governed by the laws of Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of Canada.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our service after revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms of Service, please contact us:
theauremy
Email: info@theauremy.com
Customer Service: Available 24/7
For legal inquiries, please include "Terms of Service" in the subject line.